I transferred my house sale to Mark Antony because I was unhappy with my original agent and not having moved house for forty-two years. I was dreading the whole process. Katie Leeman was so positive and enthusiastic about my property, and she went the extra mile to do justice to its potential. When a potential sale appeared to collapse because a buyer down the chain dropped out, my heart sank. It was Easter Tuesday and while I was plucking up the courage to tell my daughter this news (Oh not again, Mum!) another buyer who had been third in the chain, responded to the opportunity to snap up my buyers home. It is only when things go wrong that the estate agents ability to step in and manage a fraught situation, that it is possible to assess their calibre, and Katie Leeman engaged her team in achieving this successful outcome in one day.