Thinking of Renting?

Introduction

---

The purpose of our service is to assist Tenants to find their perfect home and to help both Landlord and Tenant understand all their obligations to one another. For managed tenancies, we maintain direct contact with the Landlord and Tenant throughout the entire tenancy to help and advise where necessary.

Renting is fairly straightforward and we are on hand to guide you through every step of the way.

Tenant Fees

---

There are no referencing and administration fees to pay in connection with applying for one our properties.

For a list of fees that could apply under certain circumstances - Click Here.

For your protection

---

At Mark Antony Estates, we follow strict codes of practice set out by The Property Ombudsman. This means you can be confident that you will be treated fairly and professionally at all times. In the highly unlikely event you find yourself unhappy with our service, you have the legal right to independent redress via the above should you exhaust our complaints procedure.

We also confirm that any Client Monies we receive from you such as, your Tenancy Deposit or Rent for your Landlord, will be safe, ring fenced and is protected by SafeAgent.

Click here to download our Client Money Protection Certificate.

Renting Step by Step

---

Step 1 - Search for your new home

Rental properties can get snapped up fast, especially at the moment with vacant homes in short supply. So, check our current available properties by clicking here. Our listings are updated every day, so to be amongst the first to find out about new rentals on our books, register by clicking here and we will email you the moment we have something suitable. Also consider registering with Zoopla and Rightmove for alerts from other agents too. Many consider it to be safer letting via an Agent because you have a legal right to redress if things go wrong. Be careful though - whilst all letting agents are required to belong to a redress scheme, some don't. So, always check. We are regulated by The Property Ombudsman where you can seek independent redress, should you ever feel that we have let you down.

Step 2 - Arrange a viewing

Call us the moment you see one of our advertised properties that you wish to view. If you have already registered, we will confirm your details, ask you a few questions about your circumstances to ensure you would be eligible to rent the property and then book a viewing at a convenient time.

Step 3 - Application

At the viewing, we will happily explain the application process. This will firstly involve gathering pre-referencing information and putting your situation to the Landlord. We don't take any funds from you whatsoever unless a Landlord has agreed in principle that they would grant you a tenancy subject to references being clear. Once this is confirmed, you will need to pay a Holding Deposit equivalent to 1 week's rent. Upon receipt of these funds, no one else will be considered for the property until the outcome of your application is decided. We never take more than one application for a property at any one time. If you change your mind, or provide false or misleading information, or don't take up the Tenancy within the agreed period, the Deposit won't be returned. However, in the rare situations where the Landlord changes their mind, you will receive your Holding Deposit back in full. Assuming your application is successful and a tenancy is granted, the Holding Deposit is credited in full towards your first month's rent.

Step 4 - Referencing & Right to Rent

It will be necessary for you to attend our office to formally start the referencing process and to present your ID so we can conduct Right to Rent checks. At this meeting, we will spend as much time with you as needed to answer any questions you have about the property, becoming a tenant and the obligations you and your landlord have towards each other. You will also have the opportunity to review a draft copy of the tenancy agreement to ensure you have plenty of time to seek independent advice should there be anything you are not certain about. After you leave, our checks will begin and we will endeavour to get back to you within a few days. You are welcome to call us at any time for an update, but rest assured we will keep you updated. Delays can occur if your employer or previous landlord is slow to respond. We therefore advise you speak to them in advance and ask they attend to any requests as soon as they can for you. A target move-in date will be agreed at this meeting so you can begin your preparations to move.

Step 5 - Move in

Once the references are in, providing there are no unforeseen circumstances, we can then finalise your move-in date.
Two working days prior to move-in, you then pay the balance of your first month's rent and tenancy deposit via bank transfer. Then, on move-in day, you will attend our office to sign the Tenancy Agreement and collect keys. We will give you any further information you need including what to do in an emergency and how to report any maintenance.
That's it! Congratulations and we wish you good luck in your new home!

How to Rent Guide

---

For further information about Renting and your legal rights, the Government has produced a handy guide.

It can be viewed by clicking here.

Tenant's FAQ

---

How long can I rent for?

All agreements are now periodic from the outset. If you would like to end your Tenancy, you must give your Landlord 2 months notice which ends at the end of your Tenancy period. If the Landord would like to end your Tenancy, they must serve you notice. This notice can vary in length from 4 months notice if your Landlord wants to sell or you are in rent arrears to immediate if antisocial behaviour can be evidenced.

Are pets allowed?

The law now provides that when you request a pet, this must be considered on a case by case basis and permission must not be unreasonably withheld. If you would like to keep a pet, you must ask your Landlord in writing detailing the kind of pet and breed. Your Landlord can ask for more information if they need it. If you do not respond to any request for additional information, your Landlord does not have to consider your request. Your Landlord has 28 days to consider your request and must give you their decision in writing. Your Landlord can decline your request under certain circumstances. If they decline, they should specify why. If you want permission for another pet at another time, you will have to ask for permission again.

What if repairs are required?

Most of our rental properties are managed by ourselves throughout the whole tenancy. In these cases, report the issue using your PC or mobile device via the Street App where you will get 24/7 online assistance and priority response. A few of our properties are managed by the Landlord for the duration of the tenancy. In these cases, we will have already given you specific instructions on how to contact the Landlord should you need to discuss a maintenance issue with them.